Setting up Your Account

How do I update my address to get notified for nearby jobs?

How do I update my address to get notified for nearby jobs?


Whether you’ve moved recently or just need to make a minor change, updating your address is easy. Just follow these simple steps below to make sure you hear about new jobs being posted near you. Here’s how to update your address:

  1. Select the menu bar in the upper left corner on the app
  2. Select Pay
  3. Click on Edit in the upper right corner
  4. Make the necessary changes by tapping into each field
  5. Click Save




How do I add a great profile photo?


Your profile photo is an important representation of who you are as a Pruuvn Pro. Requestors will see your profile photo to know who to expect when you show up to the job, so make sure you make a strong first impression with a clear and professional photo.
If you don't meet our profile photo requirements, your account may be suspended until you are able to update yours. Take a look at our profile photo tips:

  1. Open the menu from the upper left on the app
  2. Select Profile
  3. Click on your profile photo
  4. Click Add photo
  5. Click Take photo or Choose photo
  6. Save your new profile photo




How can I change my password?


Please visit the following link in order to reset your password. Password Reset If you still have issues after that, please send us a message through the Customer Support email at support@pruuvn.com




Can I set up more than one Pruuvn account?


In order to best connect Pruuvn Pro's with available jobs, Pro's must provide accurate information about their identity, location and job interests.

To that end, Pro's are only permitted to maintain one Pruuvn account, in order to uphold integrity and trust in the Pruuvn Community.

If more than one Pruuvn account is associated with you, the additional account(s) will be closed, and all upcoming jobs associated with the closed accounts will be canceled.

If you are unable to log in to your Pruuvn account, please do not create a new Pruuvn account. Instead, contact Pruuvn Support for assistance recovering your account.




What are the requirements for my profile photo?


A clear and accurate profile photo is a requirement to accept jobs on the Wonolo platform. Requestors will use your profile photo to confirm attendance when you show up to a job, so make sure your photo can be easily used to identify who you are.

If you don’t meet our profile photo requirements, your account may be suspended until you are able to update your photo.
Here are our profile photo requirements:

  • Your photo should be a representation of you, so avoid glamour shots or filters that significantly change how your face looks
  • Avoid taking a picture of a picture, as this results in lower quality images
  • Dress professionally and look directly at the camera




How do I update my address to get notified for nearby jobs?


Whether you’ve moved recently or just need to make a minor change, updating your address is easy. Just follow these simple steps below to make sure you hear about new jobs being posted near you. Here’s how to update your address:

  1. Select the profile pic in the upper right corner on the app
  2. Select Edit Profile
  3. Click on Edit in the upper right corner
  4. Find your current address
  5. Make the necessary changes by tapping into each field
  6. Click Save at bottom of page




How do I get started as a Pruuvn Pro?


To work jobs on Pruuvn, you’ll need to create your account on the Pruuvn web or mobile app, and complete your Pruuvn onboarding. Additionally, if you accept a job that requires a background check, you will need to pass that before performing the job. What do I need to sign up?

  • Smartphone (works with Android 4.4 and up or iOS 9.0 or later)
  • Must be at least 18 years old
  • Must be legally authorized to work in the United States
  • ZIP code where Wonolo is available (You can see the list of areas where we are currently available here.)
  • Mobile number
  • Social Security Number (SSN)
  • Driver's license or a Government (US) issued ID
How do I create my Pruuvn account?
  1. Download the Wonolo app from your Google Play Store or App Store. The app works with Android (with OS version 4.1 and higher) and iOS smartphones.
  2. Once installed, open the app and tap the “Get started” button.
  3. Please review and accept the Terms of Use, Privacy Policy, and the Acceptable Use Policy.
  4. Fill out the fields to build your profile, including your name and email.
  5. You will be required to enter your mobile number, and as part of a verification, you will receive a 4-digit verification code through text.
  6. Enter the verification code and tap “Next”.
  7. You will be asked to enter your ZIP code, and how you learned about Pruuvn. If someone referred you, make sure to choose Referral Code from the dropdown and enter the code they provided.
How do I accept my first Pruuvn job?
  1. Once you have created your account, complete your onboarding by reading our user guide and passing a short quiz on Pruuvn best practices.
  2. Click “Marketplace” to view jobs you can accept.
  3. Select the first job you want to accept, and confirm you meet the job requirements, and click to accept the job.
  4. If the job requires a background check, review the disclosures related to the check, and submit the information needed to run a background check.
  5. If the job doesn’t require a Background Check, then there’s nothing more to do. If the job does require a Background Check, stay on top of updates on your Background Check. If it doesn’t clear in time before the job closes.