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A Conversation with Jonathan Diaz

Jonathan Diaz

Hey Towing Professionals!

We’ve got an awesome interview for you today with Jonathan Diaz, the owner of Empire State Towing. In this chat, Jonathan shares his experiences and valuable advice for towers who want to build and grow a successful towing business. He covers a ton of important topics that anyone in the industry should know about.

So, what can you expect to learn from this interview? Here are some key takeaways:

  1. Building strong relationships: Jonathan emphasizes how crucial it is to provide top-notch service and build a solid reputation when working with high-end car manufacturers and dealerships. By going the extra mile for your clients, you can create long-lasting, profitable relationships.

  2. Adapting to industry changes: The towing industry is always evolving, and Jonathan talks about the challenges of working with motor clubs, the Department of Transportation, and the need to embrace new technologies and revenue streams to stay ahead of the game.

  3. Investing in employee training: Hiring good-hearted people and providing thorough training is super important to make sure your employees learn your company’s way of doing things. By investing in your team, you can build a strong foundation for your business.

  4. Prioritizing safety and compliance: Keeping accurate records, ensuring driver safety, and staying compliant with DOT regulations are all essential parts of running a successful towing business. Jonathan stresses how important it is to stay on top of these requirements to avoid any potential issues.

  5. Diversifying revenue streams: Towing companies should think outside the box and consider moving other items like toolboxes, sea containers, and motorcycles to boost their revenue. By expanding your service offerings, you can create a more resilient business.

  6. Collaborating with industry peers: Attending tow shows and conventions is an awesome opportunity for towers to talk about common challenges, share knowledge, and work together to make the industry better. By collaborating with others in the industry, towers can learn from each other and drive positive change.

Whether you’re a seasoned towing pro or just starting out, this interview with Jonathan Diaz is packed with valuable insights and advice that can help you take your business to the next level. By focusing on building strong relationships, adapting to change, investing in your team, prioritizing safety and compliance, diversifying your revenue streams, and collaborating with others in the industry, you can build a successful and thriving towing business. So, what are you waiting for? Check out the interview and start putting these tips into action!